Intercontinental Hanoi Westlake By Ihg – A Favorite for Families in Hanoi
About the Hotel
Lakeside Rooms & Suites
The hotel offers 293 guestrooms and suites with contemporary Vietnamese design. All accommodations feature private balconies with views of West Lake or the Hanoi skyline. Rooms include wooden floors, large soaking bathtubs, separate walk-in rain showers, LCD televisions, and high-speed Wi-Fi. Three-bedroom apartments provide 172 sqm of living space with fully equipped kitchens and laundry facilities.
Multiple Dining Venues
Six dining options include Café du Lac serving breakfast buffets with Asian noodles and French pastries, Saigon Restaurant offering Vietnamese fusion cuisine, and Milan Restaurant featuring wood-fired pizza and Italian wines. The Sunset Bar, reached via a torch-lit bridge, serves burgers, sandwiches, and barbecued meat with signature cocktails like the Hanoi Breeze. The Diplomat Lounge offers afternoon tea, while Penfolds Lounge provides intimate dinners for up to 20 guests with tailor-made menus.
Recreation Facilities
The property features a tropical outdoor pool open from 7:00 AM to 7:00 PM with personalized poolside service. A state-of-the-art fitness center operates 24 hours with Technogym equipment. The Six Senses Spa includes an elevated pool deck and holistic wellness treatments. Guests can watch sunsets along Thanh Nien Route connecting West Lake and Truc Bach Lake.
Tay Ho Location
Located in Hanoi's Tay Ho district, home to embassy staff and expatriates. The hotel sits on West Lake, 4.39 miles from the city center. Nearby attractions include Quan Thanh Temple (2.5 km), Vietnam Military History Museum (3 km), and Temple of Literature (3.5 km). The area features handcraft villages like Bat Trang for pottery and Van Phuc for silk production. Noi Bai International Airport is accessible via private limousine service.
Comprehensive Hotel Services
Services include 24-hour room service, same-day dry cleaning, doctor on call, and foreign currency exchange. The business center provides printing, shipping, and secretarial support. The Club InterContinental lounge offers personalized service, afternoon tea, and evening cocktails. Event spaces include the Grand Ballroom for up to 350 guests and overwater meeting venues. Accessibility features include wheelchair-accessible rooms, visual alarms, and Braille signage.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
